Privacy Policy
1. Introduction
Welcome to SÓL. Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you use our website sólclothing.com.
2. Information We Collect
We collect the following information to process your orders:
- Full Name
- Email Address
- Phone Number
- Complete Shipping + Billing Address
We also automatically collect data such as IP address, device type, browser information, and pages visited to improve user experience.
3. How We Use Your Information
- To process and deliver orders
- To send order and delivery updates
- To provide customer support
- To improve website performance
- To prevent fraud
- To send promotional emails (only if you opt-in)
4. Sharing of Information
We do NOT sell your information. It is shared only with:
- Payment gateways
- Shipping partners
- Email/SMS providers
- Analytics tools
5. Cookies
SÓL uses cookies to remember your cart, keep you logged in, and improve performance. You may disable cookies anytime in your browser settings.
6. Data Security
We use encryption, secure servers, and industry-standard safeguards. No online platform can guarantee 100% security, but we strive to protect all user data.
7. Your Rights
- Access your personal data
- Update or correct information
- Request account/data deletion
- Opt-out of marketing
Contact us at solclothingad@gmail.com to exercise these rights.
8. Data Retention
We retain your information only as long as necessary for orders, support, legal compliance, and fraud prevention.
9. Children’s Privacy
We do not knowingly collect data from individuals under 13 years old.
10. Changes to This Policy
We may update this policy occasionally. The updated version will be posted here with a new “Last Updated” date.
11. Contact Us
For questions or concerns, contact:
Email: solclothingad@gmail.com
Website: sólclothing.com